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Top 5 CRM requirements for selecting the provider

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Top 5 CRM requirements – Top 5 CRM requirements…

Top 5 CRM requirements – A key component of…

A key component of contemporary business operations is efficient client communication. CRM is the digital centre for managing and enhancing connections with both present and potential customers. It is a central platform that arranges and records all client contacts, offering crucial information and answers in one place.The performance and expansion of a firm can be significantly improved by choosing the right CRM. With so many solutions available, the first step is to identify your company’s unique requirements. These are five crucial components of a CRM system that help businesses succeed.

Personalisation and Flexibility

The ability of a CRM system to satisfy certain business needs is a crucial component. Different businesses require different functions, and a fully customisable CRM offers the precise answers needed. Custom fields and customised workflows can help the software closely match the company’s needs and improve process efficiency.

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The Value of Personalisation

CRM systems that are adaptable can be changed in response to changes in the market, customer behaviour, or strategic directions. This adaptability prevents expensive software upgrades and maintains the CRM’s relevance over time.

Protection of Data and Security

Security is crucial for any CRM as cyber dangers increase. Safeguarding private client information is essential, particularly for companies that handle large amounts of data. In addition to implementing robust security measures like data encryption, two-factor authentication, and frequent upgrades, a CRM supplier must adhere to data protection regulations like GDPR.

Here are the crucial elements of security:

  • Data encryption protects data while it’s being transmitted and stored.

  • Access controls restrict access to those who are authorised.

  • Audit Trails keeps track of user activity in the CRM to monitor actions.

Connectivity to Other Systems

A CRM centralises client data and streamlines procedures when it integrates easily with other tools, such as ERP systems, e-commerce websites, and email marketing platforms. Sales, marketing, and support teams may coordinate efforts and enhance customer experiences with the help of integrated technologies, which offer a comprehensive perspective of client interactions.

Benefits of Integration

Data accuracy is increased, redundancy is decreased, and interdepartmental communication is improved with integrated data. This configuration makes faster decision-making and more individualised client interactions possible.

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Scalability

A scalable CRM is essential for companies that are focused on expansion. Scalable CRMs enable firms to grow without needing major system redesigns by supporting more data, users, and sophisticated features without compromising performance.

How Scalability Promotes Growth

Functionality can be added or removed when requirements change using modular CRM systems. This flexibility maintains the company’s agility and facilitates the expansion of the clientele and workforce.

User-Friendly Style

The usability of a CRM is just as crucial as its functionality. An easy-to-use CRM that offers mobile access, streamlined dashboards, and straightforward navigation enables teams to rapidly become accustomed to the system and efficiently manage client connections from any device.

Benefits of an Easy-to-Use CRM

By allowing team members to rapidly access and enter information without navigating complicated interfaces, an intuitive system increases employee engagement and productivity. This ease of use boosts overall performance across sales, marketing, and support roles while reducing training time and error rates.

Top CRM Choices for Forex Brokers

Forex brokerages must consider system needs, integration capabilities, security, and specialised CRM functionalities when selecting a CRM supplier. There are a number of options available on the market, and being aware of each provider’s unique advantages will help you make an informed choice.

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HubSpot CRM

HubSpot CRM provides an easy-to-use platform for managing client information and administrative duties. Its lead tracking, sales management, and marketing automation solutions support effective client relationship management. HubSpot is appropriate for brokerages that prioritise safe, efficient client interactions because it integrates with e-commerce platforms and has robust security features.

B2CORE

With powerful trading interfaces, transaction monitoring, and multi-payment connectors, B2CORE offers a feature-rich CRM designed specifically for Forex and cryptocurrency companies. Trade analytics, anti-fraud technologies, two-factor authentication, and multi-level KYC are among the essential characteristics that enable safe, flexible operations. B2CORE is a dependable option for handling customer relations and accomplishing business goals because it easily interacts with well-known trading and external marketing systems.

Salesforce 

Salesforce offers a CRM platform that can be customised to meet the unique requirements of brokerages. It comes with analytics capabilities, contact management, and sales forecasting.Salesforce’s robust connectivity features enable it to link CRM data from marketing, accounting, and other corporate apps, enhancing customer interaction and operational efficiency. Because of its adaptability and scalability, Salesforce is a good choice for expanding FX brokerages.

Final Thoughts

When choosing a CRM supplier, functionality must be aligned with corporate goals. Customisation choices, security procedures, integration capabilities, scalability, and user-friendliness are important aspects to consider. By concentrating on these fundamental components, brokerages can select a CRM that supports expansion, enhances customer interactions, and corresponds with present requirements.

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NucleusIS Africa acquires Rigo Microfinance Bank

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NucleusIS Africa acquires Rigo – NucleusIS Africa acquires Rigo…

NucleusIS Africa acquires Rigo – Africa’s fast growing technology…

Africa’s fast growing technology company completes 100% acquisition of Rigo Microfinance Bank, making it one of the biggest healthcare finance technology companies in Africa. NucleusIS Africa Limited, Africa’s fastest-growing technology company, has announced its acquisition of Rigo Microfinance Bank Limited. This landmark takeover is expected to strengthen NucleusIS Africa’s ability to deliver cutting-edge healthcare financing services across the continent.

 

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Speaking on the acquisition at press time, Mr. Femi Niyi, Board Chairman of NucleusIS Africa Limited, expressed optimism about the expanded opportunities this acquisition creates. “This acquisition aligns perfectly with our vision of transforming healthcare financing in Africa. Combining our innovative solutions with Rigo Microfinance Bank’s financial services infrastructure will enable us to address critical healthcare challenges more effectively,” he said.

The acquisition underscores NucleusIS Africa’s mission to close the healthcare funding gap through technology-driven solutions. By integrating Rigo Microfinance Bank’s established financial infrastructure, the company aims to broaden its reach and enhance its ability to offer seamless, customized financial services to healthcare providers and patients.

Industry experts believe this acquisition positions NucleusIS Africa as the leading force in healthcare finance innovation across Africa. NucleusIS Africa will be able to better support medical service providers and expand access to essential healthcare services for more Africans.

 

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With the added capacity, the company plans to introduce new financial products designed to support healthcare providers, facilitate patient financing, and significantly improve access to quality healthcare services.

The move is a strategic step toward reshaping Africa’s healthcare financing landscape.

 

The acquisition of Rigo Microfinance Bank Limited marks a new chapter in the company’s mission to create sustainable healthcare solutions through financial empowerment.

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NucleusIS Africa Limited, founded in 2021, is a Nigerian Tech Company leading groundbreaking innovation to enhance healthcare access in Africa, through technology and finance driven solutions. The company’s flagship platform automates health insurance operations, connecting insurers, healthcare providers, and individuals across Nigeria and Ghana.Within the last few years, the organization has onboarded over 700,000 insured individuals, while partnering with major health insurance providers.

NucleusIS has also introduced a groundbreaking credit product – Provider Advance, that has transformed the financing landscape for healthcare businesses.  Pharmacies, hospitals, laboratories, and other providers can access collateral-free business loans in as little as 48 hours, eliminating the traditional financing hurdles of collateral requirements and lengthy turnaround times.

Within the last few years NucleusIS has demonstrated its commitment to supporting the healthcare industry, having disbursed over  ₦10 Billion in loans to healthcare businesses across Nigeria.

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Fuel hike, bad roads behind onion shortage – Anambra traders

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Fuel hike, bad roads – Fuel hike, bad roads…

Fuel hike, bad roads – Traders and buyers at…

Traders and buyers at Eke Awka Market, in Anambra State’s capital, have attributed the scarcity of onions to rising fuel prices and the country’s poor road network.

A News Agency of Nigeria (NAN) survey conducted on Tuesday revealed that onions, a key condiment used to spice food, have become increasingly difficult to find and afford.

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Obigaeli Nwokoye, a petty trader dealing in onions, explained that a few weeks ago, there was no onion available in the entire market due to bad roads. She added that suppliers from the northern part of the country faced delays, as the high cost of fuel and poor road conditions hindered transportation and logistics.

“Drivers coming from Kano face major challenges, which delay their deliveries to Awka.

“The government should address these issues and give special attention to food transporters to ensure a steady supply of food items.”

Mrs Chioma Okeke, another seller, shared that the price of a bag of onions had skyrocketed to ₦370,000, compared to ₦258,000 in November. She further noted that the price had steadily increased throughout the year, from between ₦70,000 and ₦90,000 in January to ₦110,000 to ₦170,000 around August/October.

“From November to December, the price jumped to between ₦250,000 and ₦300,000.”

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Mrs Doris Beluchukwu, a buyer, expressed frustration at the soaring prices and scarcity.

“Onions that used to cost ₦100 or ₦200 are now priced between ₦500 and ₦2,000,” she said.

She also urged the government to ensure its food regulatory agencies functioned effectively, as some of the food shortages might be artificial.

“Government needs to act quickly to ensure a steady supply of basic food items to markets across the country,” Beluchukwu added.

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Free Slots: An accessible way to enjoy casino games

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Free Slots: An accessible – Free Slots: An accessible…

Free Slots: An accessible – According to statistics, the…

According to statistics, the revenue in the online gambling market is projected to reach 97.15 billion USD in 2024. This represents a revenue change of 14.1%. As more and more people want to enjoy the fun of the casino, it makes sense for online casinos to offer some games for free. In this article, we’ll tell you all about free slots and how you can access them for casino fun.

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How Free Slots Work

Essentially, free slots are slot machine games that don’t cost you anything to play them. This means you can enjoy them as much as you want without worrying about spending any money. There are many benefits to this, of course. You can find your favorite games and enjoy them without the gambling element and you can try out new games to see if you like them before spending any of your hard-earned cash. 

The games you can play will vary from site to site, just like their paid versions. You’ll get access to all of the common features like bonus rounds, free spins, and the progressive jackpot element if there is one. However, because you’re playing for free, anything you win will also be virtual, so there’s no chance of winning a payout—unless you’re using free spins from a no-deposit bonus, for example. 

The Benefits of Free Online Slots

Free online slots have their advantages. Here’s a summary of why many people enjoy them:

  • It’s risk-free entertainment: You can play the games to your heart’s content without the fear of losing money being there. 

  • Skill development: For slots that are more strategic or challenging, free slots and demo versions mean you get to practice your gameplay and familiarize yourself with the rules. 

  • Work out how much you’d like to play with: When you play a game for free, you can test out its volatility and RTP (return to player) to see if it’s worth the risk of betting higher or whether you should stick to small amounts. 

  • Diverse game selection: Free slots are available in a wide range of themes and styles. There are thousands of different ones available so you’ll always find something you enjoy.

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Key Features to Look For in Free Slots

Ultimately, what you look out for depends on the individual, but some things will make the free slot experience better. This includes:

  • The graphics and sound: This enhances the gaming experience and some games are much better than others. 

  • Return-to-player (RTP) percentage: Playing free slots allows you to test out games with different RTPs to see if you like playing them and they’re worth the risk if the RTP is lower. 

  • Mobile compatibility: Trying out a game on a mobile device for the first time can be a bit hit-and-miss. Using a free version means you can see if it works well before spending your money. 

Tips For Finding the Best Free Online Slots

To find the best free slots, you’ll need to look around. Some online casinos don’t allow you to play their games for free until you register while others are happy to let you try them out before you sign up. 

Looking at online reviews by other players is also useful as you won’t then waste time playing games you know aren’t great. Also, there are plenty of sites that aren’t casinos that allow you to play games by top developers in demo mode. 

The Potential Problem of Free Slots in Online Gaming

Realistically, software developers allow you to play their games for free because they want you to enjoy them. Online casinos offer free games to entice you to join and spend real cash. If you know this and are a responsible gamer, there’s no reason why you can’t have fun playing this way. All reputable sites have responsible gaming tools so if you do decide to stop playing the free versions, be sure to join a site that is licensed and reputable, then you have protection against problem gambling. 

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Conclusion

Free slots have so many advantages and as long as you’re aware of the potential downside and are a responsible gamer, there’s no reason why you can’t continue to enjoy free slots for as long as you want. These are an entry point into the world of online casinos but they can just be where you stop too. Free slots are a relaxed way of learning about casino gaming mechanics and can help you unwind. 

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