CAC Reaffirms Commitment to Customer-Centric Transformation

CAC Reaffirms Commitment to Customer-Centric Transformation. The Corporate Affairs Commission (CAC) has reiterated its commitment to reposition itself as a customer-focused organization, serving both national and international businesses. This was announced by the Registrar-General/CEO, Hussaini Magaji, during the 2024 Management Retreat held in Jos, Plateau State.

Magaji emphasized the need for a complete overhaul of the CAC’s organizational structure to develop a more flexible and dynamic framework that meets current and future customer needs. He also highlighted the importance of integrating technology to ensure the CAC remains adaptable to global changes.

Magaji revealed plans to restructure state offices, focusing on post-incorporation activities, compliance, and enforcement. A committee has been set up to develop a blueprint for the transformation, drawing on best practices from countries like Malaysia and China.

The retreat also featured commendations from Plateau State Governor Caleb Mutfwang and ITF Director General, Dr. Afiz Oluwatoyin Ogun, praising the Registrar-General’s efforts in driving change within the CAC.